🍪 We use cookies to provide you with the best experience on the site. Read more.
OK
for better customer support
One-click integration with
+ support for custom channels
They trust us
and many other leaders
and increase productivity threefold
With Copilot, your customers get answers to their questions faster, as it works alongside the operator as an efficient ‘co-pilot’
It independently handles common customer inquiries using the corporate knowledge base
Connecting all communication channels for maximum customer reach
With various CRM and ERP systems, FTP servers, and databases
Easy purchases and bill payments via Google Pay and Apple Pay
Automatically determines the user's inquiry category and directs them to the appropriate branch of the workflow
Create custom dashboards to monitor key data on customers and operators
Configure processes and launch them from the operator panel. Automate routine operator actions, such as creating a lead card or checking order status
Allows you to modify the code logic and run it in a secure environment without affecting the core of the application
The module allows administrators to add and modify fields for displaying information in the admin panel and enables the bot's script to store and display the necessary data
Build your unique customer service flow
Make communication even more convenient by integrating voice channels
The developed architecture meets security standards and has already been successfully audited by large corporations
All your customer communication channels are integrated into a single interface
As the developers and integrators of ConnectiveOne, we provide full technical support for the product and continue to enhance it
Operator panel
Scenario builder and low-code integrations
Work statistics
Personal analytical dashboards
FastLine
Copilot
Custom Data
Action Jail
Ticket System
Mailings
Omnichannel operator panel unifies all your dialogs in one interface, will allow you to effectively manage groups of operators and provide the following capabilities:
Access to all channels of communication with customers
Group conversations on different topics
Collecting information and saving the history of communication with the client
Сopilot that provides response recommendations in dialogues
Client identification before communication begins
Grouping users by topics and automatic distribution of requests among operators
Your online channels are currently unintegrated, and requests are processed separately. ConnectiveOne can help change that
Your employees spend a lot of time processing standard and repetitive requests. With ConnectiveOne's AI automation, you can ease the burden on your staff
Your goal is to monitor and enhance the efficiency of timely application processing
By using an AI chatbot and knowledge base, you can train new and existing support staff more quickly
Sending messages via phone number is expensive. You are looking for an AI bot for affordable mailings to your audience
You are looking to expand your business's online presence and create a new sales channel
And many other leaders
Monthly payments, implementation packages and additional services
Any questions left?