Quick answers to any questions 24/7. Faster claims. Happier customers.
Seamless one-click integration
custom channel support
Insurance chatbots act as digital assistants: they handle claims, answer questions instantly, and guide customers through policy registration. This frees up your team to focus on complex cases and keeps clients satisfied with fast, reliable service.
ConnectiveOne is a multifunctional platform that helps insurance companies automate routine tasks, increase operational efficiency, and deliver better customer service. With our tools, you can create intelligent chatbots that provide round-the-clock support, process insurance claims, and offer personalized recommendations tailored to each client.
Clients can report cases through any channel, which speeds up the settlement process
Chatbots provide 24/7 advice on any insurance issues.
Artificial intelligence helps speed up the assessment and payment of insurance claims.
Get started quickly, integrate the services you need, and automate key processes with chatbots and AI
Automate responses to standard customer inquiries with scripts. Ensure instant replies by involving a live operator only for complex questions
Create customer communication scenarios with an easy-to-use builder. Automate routine processes to keep doctors and contact center workers focused
Create user groups and send notifications about promotions, special offers, and news via messenger
Ensure secure purchases and bill payments via bot using convenient modern Google and Apple Pay systems
Add information about job vacancies to the bot, and allow customers to quickly find the nearest branches and check their working hours
Registration of the policy immediately in the messenger, without the need to visit the site or use the application. Implementation of document field recognition function, which will speed up the process of purchasing policies in 3 times.
AI chatbot is an innovative solution that allows insurance companies to provide their customers with round-the-clock support and prompt resolution of issues. Thanks to artificial intelligence, the chatbot can answer frequently asked questions, process claims for insurance payments, provide personalized recommendations and select optimal insurance products. This allows you to reduce the burden on employees and increase the efficiency of the entire company.
Key features of the insurance chatbot:
For an insurance company, a chatbot serves as an additional sales and communication channel with customers. Effective interaction through instant messengers opens up new opportunities for your business, enabling more efficient customer engagement and the automation of service processes
AI chatbots in insurance can automate claims processing, policy management, and customer support. They help clients get instant quotes, submit claims, or update policies 24/7. By integrating with CRM and underwriting systems, AI chatbots improve efficiency, reduce operational costs, and deliver personalized customer experiences.
Our chatbots integrate with the most popular messengers — Viber, Telegram, Facebook Messenger, WhatsApp. We can also connect number channels at your request, as well as add a widget to the site
The capabilities of the chatbot go beyond simple buttons in the messenger. Modern chatbots are able to support dialogue, integrate recognition systems (languages and documents), analyze conversations, switch to operators, as well as integrate with corporate systems and external APIs
We use enterprise-grade encryption to keep your customer data safe.
Yes, users will be able to make payments for services directly in the messengers, which will significantly simplify the purchasing process.
For the bot to work properly (during sales, paperwork and other operations), open API methods are required in the systems with which the chatbot will be integrated.
First of all, the bot helps reduce business costs by automating workflows and performing part of routine tasks. Chatbots also optimize information management and reduce the cost of advertising campaigns, because the cost of customer interaction with the bot is much lower than in the case of traditional channels such as sending messages to a phone number.
Yes, chatbots created on our ConnectiveOne platform can be integrated into websites in the form of widgets. You can find more information about the different types of widgets and their appearance here.
With our ready-made templates, you can get started within days. Custom bots may take longer depending on complexity.
To build a chatbot for an insurance company, start by defining your main goals — claims processing, lead generation, or customer support. Choose a reliable AI chatbot platform that supports natural language processing and integrates with your CRM or policy systems. Design conversation flows for key user intents, add insurance-specific FAQs, and train the bot on real customer queries.
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