Organize communication with customers on their favorite messenger. Simplify daily banking with ai banking chatbots, optimize your services, and provide 24/7 automated customer support in banking with ConnectiveOne
Seamless one-click integration
custom channel support
This solution provides an additional communication channel that can easily become a fully-fledged online assistant. While most banks offer browser versions or mobile applications, customers still prefer communicating via messengers for support. The convenience of implementing banking automation software in instant messengers can attract new users who feel uncomfortable using web banking or installing mobile apps.
Start with simple basic functions and gradually expand the capabilities. Where should you start?
Offer customers the option to write to you instead of calling. Automate routine processes with scripts and ensure quick communication with a live operator
Accept applications instantly in the messenger. Leverage the advertising and marketing capabilities of instant messengers to attract more customers
Post daily currency exchange updates, information about bank branches and their working hours, including the nearest branches and ATMs
At the start of implementation, complex integrations are not required, and customer data is not at risk
Access to services via chat, SMS, mobile applications and social networks, which allows customers to interact with the bank at any time and in a convenient way
Easy integration with CRM, core-banking systems, ensuring work without interrupting business processes
On-premise for maximum control over your business data
ConnectiveOne provides an advanced automation solution for banking to help improve the efficiency of financial institutions and enhance customer service. As a scalable banking automation software, our chatbots integrated with CRM, ERP, and core banking system integration workflows enable fast financial transactions, 24/7 support, and automate routine banking processes. The implementation of automation optimizes business workflows, helps reduce bank contact center costs, and attracts new customers through an innovative service approach.
Integrate with your database and expand the bank's capabilities in the messenger for low-risk transactions
Ability to view balances on cards and quickly transfer between accounts
Replenishing mobile accounts is one of the most common requests in online banking, and it can be done easily through messenger bots
If the card is lost or there are security problems, the client can quickly apply for its blocking
Customers easily submit a request to adjust their limit
Offer insurance and related services, set up alerts and ensure regular payments to customers
Make it possible to pay for utilities in one click
A chatbot is more than just a bot. This is a tool that will help your bank:
Ready for banking services right in your messenger?
Use video to identify new customers through contact center solutions
Or allow new customers to open accounts for small transactions 24/7 and be identified through a simplified procedure with Liveness Detection
Concise answers to important questions: no spam, unnecessary words, or intrusive suggestions
Do you want your bank to be a leader in innovation? Professional fintech chatbot development is the definitive step in the right direction. Our tailored solutions provide resilient 24/7 customer support, quick problem solving, and a deeply personalized approach to user interaction. Thanks to seamless chatbot implementation, your bank will become significantly more accessible, agile, and attractive to modern digital customers.
Any questions left?