With Director of the Digital Business Department, Globus Bank.
Globus Bank selected ConnectiveOne as a platform that strikes the right balance between advanced technology and truly human customer service.
With E-Promoters Group Supervisor, Samsung Electronics
After launching ConnectiveOne, we consolidated all communication channels into a single interface, introduced a transparent ticketing process, and eliminated missed inquiries. Response times have improved.
Case study with Foxtrot’s Head of Contact Centre
After rolling out ConnectiveOne, we automated approximately 28% of all customer enquiries and reduced missed messages to zero
With CMO of Domino’s (country branch).
With ConnectiveOne, Domino’s has gained AI-driven automation, fast self-service options, and seamless CRM/ERP integration. Customer support is now more efficient without unnecessary costs.
With E-Commerce Director VARUS
VARUS is one of the leading retail chains in Ukraine with ambitions to become the leader of digital e-commerce. The company is actively transforming and at the center of all changes is high-quality customer experience.
With Oleksiy Khotynsky, Support Project Manager SWEET.TV
SWEET.TV— leading streaming platform, which is represented in Ukraine and European countries. Users have access to national and international TV channels, as well as a cinema with Hollywood movies and popular TV shows.
With Iryna Hutsal, Director of the charitable platform dobro.ua
dobro.ua, the leading charitable online platform in Ukraine, faced the need to efficiently manage the flow of donations and interact with donors.
With Maksym Letushov, Head of the online bookstore SENS
SENS is a bookstore that opened its doors at the end of 2021 and quickly gained popularity due to its unique concept. Combining the functionality of an online store with the atmosphere of a bookstore-cafe, SENS creates a comfortable space for all book lovers.
With Olena Samkova, Head of Learning Experience GoITeens
GoITeens is a leading IT academy that holds a prominent position in the youth education market. With over 12,000 active students and more than 50,000 graduates, GoITeens specializes in teaching children in various fields such as programming, design, and mathematics.
With Albina Ponomarenko, Head of Client Services at DTEK
DTEK is one of the leaders in Ukraine's energy sector, supplying electricity to millions of consumers. The company faced the need to improve its customer service.
With Fedor Andriienko, Head of E-Commerce at OKWINE
OKWINE is a leading wine market chain in Ukraine, offering a wide selection of alcoholic beverages and related products. Founded in 2012, the company has become a reliable destination for connoisseurs of quality wine, strong alcohol, and exclusive drinks.
Our team will be happy to answer all your questions
The results of implementing ConnectiveOne in leading companies across Ukraine and Europe prove that the future of customer service lies in the synergy of technology and empathy. By unifying all communication channels into a single interface, our clients gain full process transparency and the ability to scale support without proportional team growth. Automation of typical workflows and integration with internal CRM/ERP systems allow businesses to focus on complex задач, while routine operations are handled by an intelligent “autopilot.”
Implementing the platform delivers tangible results:
Each case on this page is a story of how ConnectiveOne helps overcome the challenges of modern digital communication. We provide a fast start, seamless integration, and continuous improvement of algorithms based on real data. Join a community of innovators who are already building the future of eCommerce—where every customer interaction is precise, timely, and effective.