AI Support Automations
Bring every customer conversation into one workspace, automate repetitive requests, and track service quality end-to-end. Choose a plan that matches your scale - from core omnichannel to enterprise-grade security and custom integrations.
Expand without switching plans
(Pro/Enterprise)
Yes. We’ll run a demo and can launch a pilot based on your channels and use case.
Primarily by seats (agents). Add-ons (ticketing, voice, QA, integrations) are optional.
Yes — upgrades are seamless and keep your data and setup.
Live chat, email, messengers/social channels (based on your connected stack).
Yes. Basic includes a Starter Knowledge Base; Pro/Enterprise expand it with more control, languages, and access options.
Copilot assists agents (drafts, summaries, guidance).
Fast Line automatically handles common requests end-to-end.
Yes — Enterprise includes SSO, audit logs, and advanced access/security controls.
Yes. Pro includes API + webhooks; Enterprise supports deep custom integrations and complex logic.
Yes — Pro and Enterprise are designed for scale, routing, analytics, and AI automation.
Often within days. Timing depends on the number of channels and integrations.
The operator panel unifies all communication channels and customer data in a single interface. Learn more about it here.
For support teams (5+ seats) needing a single inbound channel, basic automation, and transparency in operations.
Best for e-commerce, service teams, and product support during early growth stages.
$00
seat / month (monthly billing)
Operator panel
One workspace for agents to handle conversations.
Omnichannel conversations
All connected channels in a single inbox.
AI Fast Line
Automatically handles common, repetitive requests.
Scenario builder
Build automation scenarios without code.
PRO Analytics
Core contact-center metrics and performance visibility.
Macros & reply templates
Faster responses with consistent messaging.
Basic routing
Route requests to the right team.
MOST POPULAR
For growing teams (10+ seats) seeking faster responses with different AI tools and deeper analytics.
Ideal for teams with peak loads and high query volumes, needing scalability without extra hiring.
$00
seat / month (monthly billing)
Everything in Basic
Service desk
Long-running tasks, ownership, and SLA control.
Agentic workflows
End-to-end automation flows across steps and actions.
AI Triage
Advanced routing by skills / topic / priority.
Workflows / rules
Conditions → actions, no-code automation.
Request categorization
Auto-tags + reasons for contact.
AI Copilot
AI support for agents (suggestions, drafts, summaries).
AI Tools
Summaries, suggested replies, key fact extraction.
For large organizations needing security, SLAs, multi-brand support, deep integrations, and custom workflows.
Best for corporate contact centers, regulated industries, and distributed teams.
$00
seat / month (monthly billing)
Everything in Professional
Deep integrations
Many systems, two-way sync, custom logic.
Multi-brand & multi-department
Separate rules, routing, and reporting across brands/teams.
High-load infrastructure
Performance and scale for heavy volumes.
SSO / identity management
Enterprise authentication and advanced roles.
Audit logs + change management
Full activity logs for admins and agents + configuration history.
For support teams (5+ seats) needing a single inbound channel, basic automation, and transparency in operations.
Best for e-commerce, service teams, and product support during early growth stages.
$00
$00
seat / month (annual billing)
Operator panel
One workspace for agents to handle conversations.
Omnichannel conversations
All connected channels in a single inbox.
AI Fast Line
Automatically handles common, repetitive requests.
Scenario builder
Build automation scenarios without code.
PRO Analytics
Core contact-center metrics and performance visibility.
Macros & reply templates
Faster responses with consistent messaging.
Basic routing
Route requests to the right team.
MOST POPULAR
For growing teams (10+ seats) seeking faster responses with different AI tools and deeper analytics.
Ideal for teams with peak loads and high query volumes, needing scalability without extra hiring.
$00
$00
seat / month (annual billing)
Everything in Basic
Service desk
Long-running tasks, ownership, and SLA control.
Agentic workflows
End-to-end automation flows across steps and actions.
AI Triage
Advanced routing by skills / topic / priority.
Workflows / rules
Conditions → actions, no-code automation.
Request categorization
Auto-tags + reasons for contact
AI Copilot
AI support for agents (suggestions, drafts, summaries.
AI Tools
Summaries, suggested replies, key fact extraction.
For large organizations needing security, SLAs, multi-brand support, deep integrations, and custom workflows.
Best for corporate contact centers, regulated industries, and distributed teams.
$00
$00
seat / month (annual billing)
Everything in Professional
Deep integrations
Мany systems, two-way sync, custom logicю
Multi-brand & multi-department
Separate rules, routing, and reporting across brands/teams.
High-load infrastructure
Performance and scale for heavy volumes.
SSO / identity management
Enterprise authentication and advanced roles.
Audit logs + change management
Full activity logs for admins and agents + configuration history.
