AI-помічник у чаті повідомляє клієнту, що він спілкується з AI, і пропонує зв’язок з оператором.

ConnectiveOne and Evergreen CEO to Speak at Kyiv AI Day: Real-World Experience Implementing AI

On October 31, Serhii Kravtsov, CEO of ConnectiveOne and Evergreen, will speak at Kyiv AI Day, sharing his hands-on experience implementing artificial intelligence into business processes.

The main focus of his talk will be how to move from isolated AI tools to a managed operating model with clear accountability, quality control, and human involvement.

AI tools are already in place. The workflows often aren't.

The company is already using artificial intelligence. AI tools handle some of the work, a few team members quickly put together drafts, and in management reports, it all looks like AI has been successfully implemented.

But then it comes down to a few basic questions.

  • Who owns the process?

  • When should a human step in?

  • How do you spot a drop in quality before a customer complains?

Without clear answers, the tools are there, but no one is actually managing the work.

AI Operations: From Isolated AI Tools to a Managed Operating Model

On Saturday, October 31, Serhii Kravtsov, CEO of ConnectiveOne and Evergreen, will address these challenges at Kyiv AI Day in Kyiv. His talk is titled AI Operations: From Isolated AI Tools to a Managed Operating Model.

He'll explain how to turn AI into a structured process with clear ownership, meaningful human involvement, and visible quality control.

Real-World Experience Implementing AI at Evergreen and ConnectiveOne

Serhii will draw on his own hands-on experience. At Evergreen, the team combines software development, infrastructure, and AI to build products that businesses can launch and scale. ConnectiveOne brings customer support and sales together in a single platform, where AI works alongside human teams.

He has applied the same approach in client projects and will share what he's learned at the conference.

How to join

October 31, at Kyiv AI Day in Kyiv.
‍
Register on the Kyiv AI Day website.